Privacy Policy

Data Controller

PAUN IO, Gejava 3a, Novi Sad, Serbia. Contact: contact@paun.io.

Data We Collect

When you submit the contact form we collect your name, email address, phone number, company name, and message content. We do not collect sensitive personal data.

How We Use Your Data

We use the information you provide solely to respond to your enquiry and, where you have consented, to send relevant follow-up communications about our services.

Legal Basis

Processing is based on your consent (Article 6(1)(a) GDPR) when you submit the contact form, and on our legitimate interest (Article 6(1)(f) GDPR) in responding to business enquiries.

Data Retention

We retain contact form submissions for up to 24 months from the date of submission, after which they are securely deleted unless a contractual relationship has been established.

Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data (right to be forgotten)
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time, without affecting prior processing

To exercise any right, contact us at contact@paun.io. You also have the right to lodge a complaint with your local data protection authority.

Third-Party Services

We may use third-party analytics tools (with your consent) to understand site usage. These providers are bound by their own privacy policies and data processing agreements.

International Transfers

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.

Changes to This Policy

We may update this policy periodically. The 'last updated' date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

Contact

Data protection enquiries: contact@paun.io — PAUN IO, Gejava 3a, Novi Sad, Serbia.